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Library Account query
Library Account query
I want to:
report an item that was
lost or stolen
whilst on loan to me
report an item that I
returned but still appears on my Library Account
report another issue with my Library Account
Your details
Your name
Email
Reg number or IT username
Your Reg number is printed on your City ID card
About the items
Please refer to your Library Account for the following information
Author
Title
Barcode
Shelfmark
Further information
Further information
If the item was stolen from you please report this to the Police and provide the crime reference number
Crime reference number
Further information
Date returned
Library location where this item was returned
Please select...
Northampton Square Library
Cass Learning Resource Centre
Law Library (College Building)
Law Library (Gray's Inn Place)
Place where item was returned
Please select...
Library Help Desk
Self-service machine inside the library
Returns bin outside the library
Other (please include details below)
Further information
Details
Details
What happens next
We will
:
Make a search for the item(s) within two working days. If we find the item(s) we will notify you by email
If we do not find the item(s) we will make two more searches over the next month
If, after those searches, the item(s) cannot be found in the Library you will be sent a bill for the replacement costs
You should:
Check with colleagues, housemates, and group work members; this is where the majority of items are found
Search again at home, in your locker, in class, and anywhere else you may have taken the item(s)
Contact Information