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Library Services

Online payments

Online payments

Library Services online payments service allows you to pay charges for overdue items, Inter-Library Loan and other library charges using a credit or debit card.

The service is available to all library members from your online Library Account.

Making a payment

After completing your payment, an email confirmation will be sent to the address supplied during the transaction.

Please email Library Services if you have any questions regarding charges on your Library Account or if you experience any problems in making an online payment.

Terms and conditions

The following terms and conditions apply to online payment transactions with City, University of London.

The data provided during the transaction will only be used for the purpose of recording your payment. The University will only process your personal data in accordance with the University's notification and in accordance with current Data Protection legislation.

The University cannot accept liability for a payment not reaching the correct University or Library Account due to you quoting an incorrect account number or incorrect personal details.

The University cannot accept liability if a payment is refused or declined by the credit or debit card supplier for any reason.

Refunds, where applicable, will only be made to the credit or debit card used for the original transaction.